FAQs

Frequently Asked Questions

 

  • 1- Day Cleanses can be started on Monday, Tuesday, Wednesday, Thursday, or Friday. 
  • 3- Day Cleanses can be started on Monday, Tuesday, Wednesday or Thursday. 
  • 5-Day Cleanses can be started on Monday ONLY. 

Due to the perishability of our juices, you MUST start on the day you pick it up / it is delivered OR the next day. 

Please state when checking out which date you would like to begin your cleanse. For pickup or delivery in line with the above days, you MUST order by 5pm AEST the day prior.

**PUBLIC HOLIDAYS** -  We do deliver on public holidays as well, so if you have prior arrangements regarding your order, please let us know via email.

We have two options; store pick up or delivery via courier. 

Store pick up is free and will require you to pick up from our store at Shop 4, 699 Collins St Docklands between the hours of 8:00am and 3:00pm Monday - Friday. 

Each day of juice cleanse includes seven glass bottles, so please note that they are quite heavy. If you’re going to pick them up from the store, we recommended having a car close by or asking a friend to help carry them.  If you’re not sure you can manage, we can always deliver them to work or home.

We do not currently deliver interstate or internationally.  Please contact us for regional delivery quotes.

For inner-city delivery, your cleanse will be with you between 8:30am and 1:30pm. For outer suburbs, it may take a little longer but will get to you by 5pm at the latest.

If you wish to have your juice delivered at a particular time, please contact us and we will do our best to accommodate this. 

Please ensure you have a space to refrigerate your juices when they arrive. 

  • If you are doing a 1-day cleanse you will receive one bag of juices. 
  • If you are doing a 3-day cleanse you will receive three bags of juices (one for each day) 
  • If you are doing a 5-day cleanse you will receive three bags of juices on Monday morning (one for each day) and the other two days on Thursday morning. 

Yes but we will need at least one day's notice. Please contact us here

Please give us a call on 1300 464 729 or send us an email at lovetochat@homejuice.com.au so we can chase up on where your cleanse is!